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Communications Center
Responsibilities
The communications unit provides a wide variety of both emergency and non-emergency communications services to the public 24 hours a day, seven days a week, and is often the first point of contact citizen’s have with the department. 

All communications personnel are certified through the Texas Commission on Law Enforcement Standards and Education (TCOLE), and all personnel are certified in Emergency Medical Dispatch.  The department utilizes a computer aided dispatch system to process police, fire, and EMS calls for service. 

The communications personnel also provide officers with a wide variety of support services such as conducting wanted person searches, driver's license checks, vehicle registration and stolen checks by computer through the state and national law enforcement computer networks.

The Communications Unit is staffed with 21 full-time telecommunicators and two part-time telecommunicators. Each shift is supervised by a lead telecommunicator that reports to the Communications Manager.


Communications ManagerKim Hera
Kim Hera
281-338-4171


Communications Manager Kim Hera has been with  Department since 2001.  In addition, Kim served with the Texas Department of Public Safety (D.P.S.) and Texas City Police Department for a total of four years additional field experience prior to joining the League City Police Department,

Kim's experience includes:

  • D.P.S. Associate Trainer
  • Terminal Agency Coordinator (TAC)
  • Communications Training Officer
  • TCOLE Instructor
  • Telecommunications Operator
 
Kim holds a TCOLE Advanced Telecommunicator License and Emergency Medical Dispatcher and CPR certifications. She became a Lead Telecommunicator for the Department in 2008, and was later promoted to Communications Manager in April of 2010.  








Shift Supervisors

  • Day Shift: Daneille Gurnden
  • Day Shift: Emily Davis
  • Night Shift: Dustin Peeples
  • Night Shift: Jeremy Hoarau