Billing Dates

Subject to change without notification.
Terminology: |
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Cycle |
Billing area for customer’s location |
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Read Date |
Date meter read for billing period |
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Bill Date |
Date bill is posted to the account |
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FTP BD |
Date bank draft file is transmitted to the bank per banking procedures |
Due Date |
Date the current bill is due |
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Cut Off |
Date service will be turn off for non-payment |
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Click here for 2018 Utility Billing Schedule
Recurring Credit Card Auto Pay Accounts:
These accounts are set up by the customer online through the city’s website. If a payment is denied, the customer can make the payment online; but, penalties will be assessed if payment is not made on or before due date.
Bank Draft Auto Pay Accounts:
These accounts are set up by our office; usually as a deposit waiver. The banks require the city to email the ACH file payments two (2) working days before the due date; noted in the information above as "FTP BD". Therefore, if a change is needed, please contact our office no later than the date prior to the FTP BD date.